This Privacy Policy (“Policy”) explains how we collect, use, store, and protect your information when you access or use our website, its mobile version, or any related applications (collectively, the “Website”), and when you purchase products or use services offered through the Website (“Website Features”).
This Policy applies only to our Website and the features we provide. It does not extend to third-party websites, applications, or services that may be linked from our Website. Please review the privacy practices of those third parties directly.
1) User Acceptance
By accessing or using our Website, you agree to this Policy, including the collection, use, storage, and processing of your personal information in accordance with applicable laws (including the Information Technology Act, 2000 and the rules thereunder, “IT Laws”).
If you do not agree with this Policy, please discontinue use of the Website. Withdrawing consent may limit your ability to use certain Website Features. If you provide personal information about another person, you confirm you have the authority to do so and permit us to use it as described here.
2) Information We Collect
- Personal Information: Name, email, phone number, billing/shipping addresses, and details needed to process purchases and deliver orders.
- Technical Information: Device details, IP address, browser type, operating system, and browsing behavior on our Website (including pages viewed, time on site, and interactions).
- User Content: Reviews, ratings, comments, and other content you submit.
- Third-Party Data: Information from delivery partners, payment providers, public sources, or other service partners supporting our operations.
You are responsible for ensuring your information is accurate and up to date.
3) How We Use Your Information
- To enable access to Website Features and manage your account.
- To process and deliver orders, provide customer support, and communicate order updates.
- To send promotional offers, recommendations, and updates via email, SMS, or notifications (where permitted).
- To analyze performance, fix errors, and improve usability and experience.
- To personalize recommendations and marketing based on your preferences.
- To comply with legal obligations and requests from regulators or authorities.
- To detect, prevent, and mitigate fraud or misuse.
- To enhance our Website, create new features, and tailor content.
- For any additional purpose disclosed at collection and/or with your consent.
4) Sharing of Your Information
- Service Providers: Trusted vendors for payments, logistics, communications, analytics, and surveys.
- Affiliates: Our group companies or subsidiaries under common ownership or control.
- Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets.
- Legal & Compliance: To comply with law, enforce our terms, or respond to lawful requests.
- With Your Consent: In any other scenario where you expressly agree.
Our Website may link to third-party platforms with their own privacy practices. Once you leave our Website or share information with such third parties, this Policy no longer applies.
5) Data Security
- Secure servers with firewall protection and SSL encryption during transmission.
- Technical, organizational, and physical safeguards commensurate with the nature of data processed.
- Aligned with recognized information security frameworks (e.g., IS/ISO/IEC 27001) where applicable.
While we take reasonable measures to protect your data, no method of transmission or storage is 100% secure.
6) Your Choices
- You may opt out of marketing communications by using the unsubscribe links or contacting us.
- You may request access, correction, or deletion of certain personal information, subject to legal and operational limits.
- Withdrawing consent may impact access to some Website Features.
7) Modifications
We may update this Policy from time to time without prior notice. Updates take effect upon posting on this page. Your continued use of the Website after any update constitutes acceptance of the revised Policy.
8) Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please reach out using the details provided in the Contact Us section of our Website.
